At UPS, safety is part of who we are. And while physical wellness – like road safety and staying hydrated – often comes to mind first, mental and emotional well-being are just as essential to how our people take care of themselves, each other and our customers.
Mental health is a priority across all UPS business units, and we’re committed to supporting every UPSer around the world – including contract-based and temporary workers. Here’s how:
Every employee and their household have access to free mental health support through Resources for Living, starting on their first day with UPS.
Services include counseling, addiction and suicide prevention resources, 24/7 hotline support, and help with everyday needs like financial assistance, childcare, adoption and pregnancy support, education planning, and legal or budgeting questions. UPSers: You can get more information here.
Mental health is part of our day-to-day operations through the Comprehensive Health & Safety Process (CHSP).
We include mental well-being in our CHSP, the same program we use to check facilities and equipment, suggest ways to improve how work gets done and provide safety compliance training. CHSP committees bring together union-represented employees and management to strengthen health, safety and overall wellness in our facilities.
To be the best in the industry, UPSers practice like athletes: train, fuel, rest, thrive.
Our Industrial Athlete program encourages UPSers to stay fit, get proper nutrition, rest well and take care of their mental health. It’s our daily approach to helping our people practice mindfulness, reduce stress and talk openly about physical and mental well-being.
We meet UPSers where they are, extending mental health programming to local facilities and developing creative ways to promote wellness.
We even created our own brown noise to help employees relax, improve focus and support better sleep. To reach every UPSer, we offer health fairs, webinars and employee engagement activities around the world, in addition to mental health awareness training for our global management team. This training helps leaders recognize when someone may be in distress and respond appropriately.
Beyond specific mental health resources, we offer the pay, benefits and policies our people need to thrive.
Across our global workforce of 400,000+ employees, we provide competitive pay, strong benefits and paid time off – backed by a culture that supports long-term growth. In fact, 80% of our U.S. management team were promoted from within the company, reflecting our commitment to our people at every stage of their careers. Many positions offer flexible scheduling, paid caregiver leave, family planning benefits, preventive care resources or even a personalized health concierge.
Kết quả cuối cùng: “We truly believe the most important stop of any UPSer’s day is the last one: safe at home with their family. But safety isn’t just physical – mental and emotional wellbeing are also essential,” said CEO Carol B. Tomé. “Our people are known for delivering for everyone else, but we have to make sure we are taking care of ourselves, too. UPSers, I want you to know: YOU and your mental health are wildly important to me.”
“We have a long-standing commitment to ensuring the safety and well-being of UPSers,” echoed Chief Human Resources Officer Darrell Ford. “Life can get heavy – let’s lighten the load for one another.”
Learn more about UPS’s commitment to employee well-being in our annual Global Reporting Initiative and Code of Conduct and Ethics.