إزالة الصعاب: يمكن أن تصبح التجارة عبر الحدود أمرًا صعبًا. Just ask woodworking company Rockler. When it started shipping internationally, their team soon became overwhelmed with the challenges that come with exporting. ولهذا السبب تواصلوا مع UPS للحصول على المساعدة.
“We realized that [exporting] is complex and time-consuming,” said Pete Diwi, senior director of distribution and logistics at Rockler. "مع وجود أكثر من 15 ألف منتج، كُنّا قلقين بشأن الامتثال لجميع لوائح الاستيراد والتصدير، بالإضافة إلى الرسوم والضرائب".
Knock on wood: The Rockler team needed help solving pain points during online checkout, where international customers were frustrated by confusing costs. وقد غيّر الحل التجاري UPS Ready Business Solutions قواعد اللعبة. Rockler found a match with UPS Ready provider Zonos, whose software brought together Rockler’s products and UPS shipping tech for seamless transactions.
Customers now had an easy way to pay for duties and taxes. The improved shopping and shipping experience made an immediate difference, with online sales increasing by 35% in just two months!
قال بيت: "نحن الآن قادرون على تلبية الطلبات [الدولية] تمامًا مثل أي طرد محلي آخر. And thanks to the fast UPS delivery options, our customers are routinely pleased with how quickly they get their order, with no surprise fees,” Pete said.
Whether you’re shipping from Dublin to Delhi, Seattle to Seoul, or Miami to Montreal, doing business with UPS is easy – and we make it even easier for your customers to do business with you.