在 UPS 的幫助下,木工公司的出口業務迎來繁榮。

一項具有顛覆性的結賬系統升級使 Rockler 的網上銷售額增長了 35%。
木工在車間使用刳刨機 木工在車間使用刳刨機 木工在車間使用刳刨機

逐步解決:跨境貿易打理起來很棘手。Just ask woodworking company Rockler. When it started shipping internationally, their team soon became overwhelmed with the challenges that come with exporting. 這就是他們向 UPS 尋求幫助的原因。

“We realized that [exporting] is complex and time-consuming,” said Pete Diwi, senior director of distribution and logistics at Rockler. 「我們的產品有 15,000 多種,我們擔心是否都能遵守所有的進出口法規,以及關稅和稅項。」

Knock on wood: The Rockler team needed help solving pain points during online checkout, where international customers were frustrated by confusing costs. 而 UPS Ready 業務解決方案消解了這一難處。Rockler found a match with UPS Ready provider Zonos, whose software brought together Rockler’s products and UPS shipping tech for seamless transactions

Customers now had an easy way to pay for duties and taxes. The improved shopping and shipping experience made an immediate difference, with online sales increasing by 35% in just two months!

「現在,我們履行 [國際] 訂單的速度跟任何其他國內包裹一樣。And thanks to the fast UPS delivery options, our customers are routinely pleased with how quickly they get their order, with no surprise fees,” Pete said. 

Whether you’re shipping from Dublin to Delhi, Seattle to Seoul, or Miami to Montreal, doing business with UPS is easy – and we make it even easier for your customers to do business with you.

歡迎了解更多案例,看看我們的全球端到端網絡如何助力中小企業實現增長:

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