From our customers’ hearts to UPS: Words of gratitude for extraordinary UPSers

From our customers’ hearts to UPS: Words of gratitude for extraordinary UPSers
Warehouse handshake with delivery worker Warehouse handshake with delivery worker Warehouse handshake with delivery worker

This story celebrates People Powering Peak – UPSers driving extraordinary achievements that make a successful Peak possible.

Behind every seamless delivery is a team of UPSers who care. And customers across the U.S. have written to us to say thank you – recognizing drivers, sales professionals and supply chain experts who transform routine moments into unforgettable experiences.

These customers’ notes are great reminders that exceptional service starts with exceptional people – the People Powering Peak. Check out their stories:

Commitment to every detail: Chris Rogers – Augusta, Georgia

For eight years, UPS driver Chris has delivered professionalism that sets a high standard. Known for his initiative, courteous demeanor and ✨crisp uniform✨, he’s everything customers expect from UPS.

What the customer said: “Chris’ performance is on another level. He’s friendly, polite, efficient, accurate and business-like. UPS stands out above the rest because of people like Chris.”

A trusted member of the community: Joey Salerno – Brooklyn, New York

For more than two decades, UPS driver Joey Salerno has poured into his community and built incredible relationships with his customers. One reached out to share how his world-class professionalism and kindness make every delivery personal.

What the customer said: "Joey’s unwavering reliability and warm, friendly demeanor have made a lasting impression on countless families in our area. He embodies dedication, integrity and a genuine commitment to service."

A can-do attitude: Nichole Nguyen – Atlanta, Georgia

Nichole is the UPS account executive for a consumer products manufacturer that shipped with a competitor for years before switching to UPS. Thanks to her problem-solving expertise and can-do attitude, the company she supports has never looked back.

What the customer said: "When someone asks, ‘What can brown do for you?’ I'm guessing Nichole takes the challenge quite seriously. Thank you for allowing us to work with someone of this caliber."

A pillar of reliability: Reyna Jackson – Dallas, Texas

For more than a year, UPS Supply Chain Solutions rep Reyna has been the go-to contact for a healthcare software customer, delivering helpful guidance and smart solutions to complex challenges. Her deep knowledge of UPS processes and her positive attitude have made her essential to their operations.

What the customer said: “Reyna represents UPS’s commitment to service, integrity and reliability. By going above and beyond, Reyna not only strengthens the trust we place in UPS but also demonstrates the values that have made UPS a leader in the industry.”

Tìm các công cụ vận chuyển, mốc thời gianthời hạn quan trọng trong dịp lễ tại đây. Và đọc thêm về các nhân viên của UPS – People Powering Peaktại đây.

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