Nuestra cultura
At UPS, our purpose informs our strategy and shapes our culture. Our culture is built on our values, Partnership and Leadership Model, differentiating us as we deliver for our stakeholders.
Here’s how it all works together:
In carrying out our purpose, we’re driven by an unwavering commitment to our values: trust, responsibility, excellence and integrity.
- Confianza: Estamos decididos a trabajar juntos. La colaboración entre nosotros y con nuestros clientes y nuestras comunidades ocasiona un éxito compartido y resultados significativos.
- Responsibility: Nuestro enfoque en el futuro es incansable. Somos solucionadores de problemas confiables que adoptan nuevas ideas y asumen riesgos inteligentes para liberar valor y construir un mañana mejor.
- Excelencia: Nuestro servicio a nuestros clientes, personas y comunidades es inigualable. Nuestro objetivo es superar las expectativas en todo lo que hacemos.
- Integridad: Cumplimos lo que prometemos con honestidad y transparencia, todos los días, de todas las maneras posibles. Estamos comprometidos a hacer lo correcto, incluso cuando sea difícil.
Rooted in principles that Jim Casey championed, we bring our values to life through our Partnership.
Our Partnership Pledge
As UPS Partners, we trust each other, celebrate our victories, overcome our challenges and fulfill a responsibility to make each other better. We are united by our purpose to deliver what matters for the millions of people we serve. We are relentless in our pursuit of excellence, and we go above and beyond with integrity because determined people working together can do anything.
As we live our purpose, values and Partnership, the UPS Leadership Model reminds us to strategize with our heads, inspire with our hearts and deliver with our hands.
- Head: Future Focused, Innovative, Complex Problem Solver
- Heart: Inclusive, Perceptive, Collaborator
- Hands: Accountable, Agile, Talent Builder