UPS prioritizes heat safety for employees

Investing to help keep our employees safe when it gets hot
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By Cormac Gilligan, UPS Global Head – Health and Safety. Cormac has over 27 years of global Environment, Health, Safety and Sustainability (EHS&S) experience and extensive international and cross-cultural program development.  At UPS he spearheads the design of innovative EHS strategies, oversees resource allocation, and directs EHS execution across the enterprise. His leadership continues to drive UPS's commitment to employee safety and well-being.

At UPS, our people power our world-class service. Like elite athletes, our drivers and package handlers demonstrate endurance, precision and skill to deliver for our customers. That’s why we focus on safety every day and always look for ways to improve. Over the last five years, we've invested more than 33 million hours and nearly $2 billion on safety training.

Working in the heat requires preparation and good habits. That’s why UPS’s Recharge program teaches employees to come to work well rested, stay hydrated and recognize early signs of heat stress. Developed with experts from the Gatorade Sports Science Institute and the Korey Stringer Institute at UCONN, this program ensures our teams are ready to face hot weather safely.

We also know these are only one part of the safety solution. The right training combined with the right gear and the right equipment is the key. That’s why we continue to invest and find new ways to make summer safer for all UPS employees.

Here’s what we’ve done:

  • We’ve made access to ice, cool water and electrolytes beverages easier in our facilities to ensure all UPSers have what they need to stay hydrated. We’ve supplied more than 100,000 water jugs to drivers, added nearly 3,000 more ice machines and installed 2,000 additional water fountains.
  • To help keep our drivers and inside staff cool during hot weather, we’ve given out more than 1 million pieces of cooling gear, including sleeves and hats made by MISSION®. This special gear can stay as much as 30 degrees cooler than the body for up to two hours. MISSION gear was featured on NBC’s Today Show during a segment on summer must-haves.

Watch as UPS drivers from San Antonio try the new cooling gear.

 
  • We’ve installed nearly 19,000 additional fans for the summer season, and in 2024, we supplied over 10 million pounds of ice to our facilities to help keep employees cool during the summer. 
  • We’ve added exhaust heat shields on delivery trucks to reduce cab-floor temps by up to 17 °F, and we’ve added air-scoop induction systems for constant fresh airflow. Plus, we’ve equipped every truck with two fans and we’re rolling out air conditioning on all new vehicles we purchase.
  • We have more than 2,500 health and safety committees in facilities across the U.S. dedicated to reviewing and recommending work process changes to continually enhance the safety of our employees.

We continually explore solutions that can help keep our employees safe – together, we’re recharging our commitment to the health and safety of our people and helping everyone work safely year-round.

UPS and the Teamsters reached an agreement about vehicle heat safety. Learn more here.

Check out this CBS News Texas video about UPSers preparing to work safely in hot weather.