This story celebrates People Powering Peak – UPSers
driving extraordinary achievements that make a successful Peak possible.
UPSers around the world come together every day to deliver what matters for our
customers. During the holidays, our spirit of partnership and teamwork shines even brighter – crossing borders,
connecting communities and making sure gifts get to you on time.
Our peak season performance reflects the same reliability and dedication we deliver
all year. See what UPSers had to say about some of their colleagues who make the holiday magic happen – the People
Powering Peak:
Brazil
“The Preferred Customer Associate team in Brazil helps ensure packages leave the country with the
appropriate documentation. Shipments cross borders seamlessly thanks to their professionalism and
diligence.”
Canada
“Sales Representative Heidi embodies the true meaning of teamwork. She is dependable, knowledgeable
and consistently goes above and beyond to ensure our customers receive the highest level of service."
Ireland
“Kerrie, Alan, Jefferson, Alice and Maureen have done absolutely phenomenal work
developing as a team, onboarding new customers and improving operational processes with both efficiency and
safety in mind.”
Philippines
“April Ann joined the team as a finance officer, and I have observed a remarkable transformation in
our processes. She introduced simplified procedures that significantly improved efficiency.”
Poland
“Industrial Engineering Supervisor Tomasz did an outstanding job planning new operations to support
export volume growth in Poland. This initiative required a redesign of the ground feeder network and
delivered significant productivity improvements.”
Spain
“Feeder Dispatch Specialist Rafael’s flexibility, reliability and foresight stand out as essential
qualities that consistently drive service excellence. His dedication exemplifies the standards we strive for
across our operations.”
Switzerland
“When it comes to Peak, Operations Managers Marcel and Yves set the benchmark for excellence.
This is what true People Powering Peak looks like: proactive, collaborative and relentlessly focused on
customer experience.”
United Arab Emirates
“During peak season and throughout the year, Area Sales Manager Afaq’s dedication is nothing short of
inspiring. He’s a true leader, coach and mentor.”
United States
“Operations Management Specialist Darlene has been a UPSer for 38 years and inspires me every day.
She’s full of energy and does whatever it takes to ensure customers get their packages on time – she makes
it personal. I always look forward to working with her because I know I can count on her.”
Read more about UPSers – the People Powering Peak – here.