Grand opening: UPS’s new technology center in Chennai is focused on advanced technologies – think AI, automation and robotics – that make it easier for customers to do business. Earlier this year, the company announced an investment of $15-20 million in India that will boost the capabilities of teams in the U.S. and Europe.
“The groundbreaking technologies developed at these new centers in India will allow us to offer an unparalleled logistics experience for our customers,” said Bala Subramanian, UPS EVP and Chief Digital and Technology Officer.
Investing in people: UPS’s technology centers are committed to offering life-changing career opportunities, not just jobs – especially for women and people from rural areas who can be under-represented in the tech industry. UPS will also host community workshops for career counseling and training.
“We’re nurturing India’s immensely capable talent pool and supporting skill development among local communities,” Bala said.
Investing in the future: India is one of the world’s fastest-growing economies, and UPS is a major player there. In the last few years, UPS doubled down on its commitment to customer experience with these investments:
- Introduced UPS Premier service for critical healthcare shipments to India.
- Opened a second dedicated airport gateway in Bengaluru.
- Doubled our export and import handling capacity.
- Launched MOVIN Express for India’s domestic market, in partnership with InterGlobe Enterprises.