Customer First

UPS delivers cold chain powered convenience to mothers with Milk by Mom

10-14-2026
We’re making things simple every step of the way
Mother feeding baby with Milk by Mom Mother feeding baby with Milk by Mom pouch Mother feeding baby with Milk by Mom pouch

At Milk by Mom, the mission is simple: Provide much needed freedom and flexibility to mamas who breastfeed their babies. With Milk by Mom’s freeze-drying process, mothers can store their breast milk in powder form – giving families the peace of mind to know that their kids will be taken care of no matter how busy life gets.

To transport such important, temperature-sensitive packages, Milk by Mom needed a reliable shipping provider. We made the decision easy with our custom UPS cold chain solutions and deliveries in as little as 24 hours.

Here’s how it works:

❤️ Moms receive a kit that allows them to pump and freeze their own breast milk.

📦 We pick up the frozen breast milk and ship via UPS Next Day Air to Milk by Mom, with cold-chain logistics designed to help protect these temperature-sensitive shipments along the way.

🧊 Milk by Mom prepares freeze-dried, pre-portioned packets that last up to three years, and we bring that shipment back home in as little as 24 hours.

The result? Families can rest easy knowing their access to breast milk isn’t limited by their freezer – or their ZIP code. Milk by Mom gives families all the power of powder, with the purity of their breast milk.

“When I started Milk by Mom, I was solving a problem I had experienced myself as a mom. I knew how hard I had worked for every ounce of breast milk, and I wanted a way to preserve it that gave me more freedom in my everyday life,” said founder and mom of two Tirza Jova. “Today, we’ve been able to give that same freedom to more than 4,000 families across the country. UPS has been an important part of helping us scale that vision – because where a family lives shouldn’t limit their ability to preserve and access their own breast milk.”

As Milk by Mom continues to reach more families, scalable healthcare logistics will remain an important part of making that access possible.

Did you know? Our UPS Healthcare cold chain solutions lead the industry. We’re able to transport and store temperature-critical medicines around the world, and we support Milk by Mom’s strict health and safety protocols to prevent cross-contamination.

Find out more benefits of getting started with UPS.

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