Jim Cox – founder of corset maker Timeless Trends – knows a thing or two about getting people “the curves they deserve.” His company prides itself on creating a community of inclusiveness, body positivity and fun at events ranging from renaissance fairs to anime conventions.
But with manufacturing based in Thailand and customers spread around the world, making the corsets is one thing; getting them to customers in time for their next big event is something else.
Like many successful small businesses, Jim and his team wanted to focus more on their product and less on the complexities of processing and shipping orders internationally. So they gave UPS a call.
“We’re currently a 100% e-commerce business, so Marketplace Shipping has helped our business tremendously,” Jim said. “It’s a very streamlined process and has probably cut our shipping time by about 75%.”
In fact, most orders now ship from Thailand to the U.S. in just two business days.
Watch this video to see how UPS helps Jim and his team keep their unique customer base happy.