By Kate Gutmann, Executive Vice President and President, International, Healthcare and Supply Chain Solutions. Kate oversees all of UPS’s business operations outside of U.S. small package, including international small package, global healthcare and global supply chain solutions.
Businesses that operate internationally are under a lot of pressure – they’re navigating changing trade routes, evolving regulations and supply chain uncertainty, all while customer expectations for speed and reliability continue to rise.
This is especially true for companies moving temperature-sensitive, time-critical and high-value shipments, like in the healthcare, industrial manufacturing, automotive and high-tech sectors. These are complex supply chains, and our customers in these industries are clear: They need end-to-end logistics that match their requirements for visibility, speed and ease.
That’s exactly what we’re delivering by investing more than $2 billion across our International, Healthcare and Supply Chain Solutions businesses through 2028.
These investments, which began in 2024, allow us to bring air, ground, brokerage and distribution together in one solution, meaning fewer handoffs, more end-to-end control and less complexity.
Projects underway include a new hub at Clark Airport in the Philippines, expected to open in Q4 2026, a new Canadian facility in Barrie, Ontario, in 2027, and a new air hub at Hong Kong International Airport in 2028.
UPS operates one of the world’s largest and most integrated logistics networks and provides end-to-end visibility across modes and supply chains. Recent investments enhancing those capabilities include:
- 27 temperature-controlled freight cross-dock facilities optimized for speed and short-term storage between air and ground movements – all while maintaining specific temperature requirements.
- A tech-enabled logistics center in Taiwan and expanded Incheon air hub in South Korea feature advanced automation that turbocharges processing speeds.
- A UPS Supply Chain Solutions facility in Amsterdam that brings freight, brokerage and cold-chain solutions under one roof.
- Capacity and speed enhancements to our future-ready intra-Asia air network fueled by strong regional demand and high-growth sectors such as healthcare, technology, industrial manufacturing and automotive.
- Flights running five times a week between Paris and Hong Kong and Shenzhen and Sydney to boost capacity and meet growing demand.
Now, these investments help us deliver even faster and more reliably while giving customers seamless end-to-end visibility and more control with services including:
The bottom line: Global supply chains are getting even more complex. Whether our customers are entering new markets, rebalancing supply chains or looking for more predictable service, UPS makes logistics easier to manage and more resilient so they can keep growing.