Customer First

A peek into peak shipping season at UPS

12-21-2023
Come with us behind-the-scenes of the busiest and most wonderful time of the year
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UPS makes a tradition of on-time holiday deliveries … five years and counting. And we’re ready again to deliver the reliable service our customers depend on year-round.

Get this – on the busiest days of peak season, we’ll deliver more than 30 million packages a day around the world. Yup, THIRTY M-I-L-L-I-O-N presents for those on Santa’s nice list. 🎁

Check out our peek at peak: Meet Quincy, a 22-year UPS driver, who helps us deliver the holidays – literally. And word on the street is, he may or may not be the real Santa. 😉

 

Quincy’s customers love this guy – who wouldn’t? He makes every delivery with a smile and excellent service! 🌟

Lightning round: Find out Quincy’s festive favorites. 🎄

 

Pssst! We don’t want to ruin it for you … but here’s how Santa’s helpers get things done:

  • We’re innovation driven. UPS is powered by world-class technology that allows us to offer the best customer experience. ✈
  • We have the power to flex because we run the most efficient, integrated network in the world, allowing us to quickly match capacity with package volume.  🌎
  • Today, more than half of our volume moves through an automated hub, which enables us to get packages more quickly and nimbly to our customers while reducing delays. 🤝

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