Top takeaways from UPS’s latest Sustainability and Social Impact Report

Reinforcing our commitment to our customers, our people, our communities and our planet
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At UPS, our commitment to communities extends beyond our employees to our customers and the places where we live and work around the globe. Our community investments allow us to do good while delivering goods. Check out our just-released 2023 Sustainability and Social Impact Report to see how we’re making a lasting, positive impact on the world.

“At UPS, we don’t just deliver packages — we deliver opportunities. We’re driving innovation, advancing sustainability and investing in our workforce because we know that our organization can be a catalyst for positive change. I’m proud of the progress we’ve made toward our goals ... together, there’s no limit to what we can accomplish,” said Carol B. Tomé, Chief Executive Officer.

Here's a peek at how we've made our mark in the last year:

1. 🤝 Delivering for our community: We’re helping to build resilient, just and safe communities – in more ways than one. Employees around the world work together to support disaster relief efforts, encourage volunteerism, reduce our environmental impact and give back to underserved communities.

And did you know? In 2023 alone, over 232 million lives have been positively impacted as part of our mission to improve 1 billion lives by 2040. Thanks to our incredible employees who have recorded 26 million volunteer hours since 2020!

2. 👫 Delivering for our people: We encourage people to bring their authentic selves to work, regardless of role or geography.    Our company remains laser-focused on an employee experience that attracts the best talent, drives innovation and delivers the best service … because we know that when our employees thrive, communities thrive!

Check it out: We’re proud to share that today, 39% of our U.S. full-time management is ethnically diverse – tracking well toward our goal of having 40% ethnically diverse company management in the U.S. by 2025.

3. 🌎 Delivering for our planet: We’re continuously implementing planet-friendly solutions that help build stronger communities and a healthier environment. We've set a clear roadmap to reach carbon neutrality by 2050 … and we’re well on the way thanks to our innovation-driven investments into alternative fuels, renewable electricity and climate-conscious facilities.

We’re on a mission: To date, 28.8% of our ground operations use alternative fuels. And we’ve planted 34.2 million trees with a focus on greening urban communities – steadily tracking toward our goal of 50 million trees planted by 2030. Now, that’s the power of UPS!

“At UPS, we know that strong communities create strong economic opportunities for everyone, so we will continue to leverage our people, strengthen our partnerships and collaborate with our customers as we work toward our goal of being carbon-neutral by 2050,” said Laura Lane, EVP & Chief Corporate Affairs and Sustainability Officer.

Dive deeper: The 2023 Global Reporting Initiative details how we work together to build safer, stronger and more resilient communities.

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