- UPS is the first integrated carrier to offer Saturday residential delivery in Canada as a general service offering for all customers.
- New service is currently available in the Greater Toronto Area (GTA) and will be available by March in Montreal, Laval, Calgary, and Greater Vancouver.
- Once implemented, the majority of Canadian residential addresses in metropolitan areas will be eligible for Saturday delivery.
- New service provides Canadian and U.S. shippers with Saturday residential delivery in Canada to better serve their customers.
ATLANTA, GA – UPS (NYSE: UPS) today announced the launch of Saturday residential delivery of UPS® Standard Service, which brings Saturday ground delivery to customers in major Canadian cities. The service comes at no extra cost to recipients and provides businesses of all sizes a reliable way to get purchases to their customers on the weekend.
“Canadian and U.S. businesses have a great new way to create growth by serving customers with our Saturday residential delivery service,” said UPS Canada President Stephanie Dexter. “UPS is helping businesses meet customer expectations for timely, convenient deliveries. We are excited to help them grow and compete in today’s market.”
UPS is the first global small package carrier in Canada to provide committed Saturday ground residential delivery of shipments from the U.S. and within Canada at no additional cost. Starting in the GTA, customers who normally receive their residential deliveries on Monday will now receive them on Saturday. The service is scheduled to be available in Montreal, Laval, Calgary, and Greater Vancouver by March. Once fully implemented, the majority of Canadian addresses in metropolitan cities will be eligible to have packages delivered on Saturday.
Saturday residential delivery is an important growth differentiator for UPS customers, attracting consumers who want their deliveries sooner. According to an Angus Reid Canadian poll[i], 51 percent of Canadians expect online purchases to be delivered within 1-2 days, even over the weekend. In the same poll, 74 percent of Canadians agree it’s important that delivery services operate on weekdays and weekends. For more information, please visit ups.com/SaturdayStandard.
UPS (NYSE: UPS) is one of the world’s largest companies, with 2023 revenue of $91.0 billion, and provides a broad range of integrated logistics solutions for customers in more than 200 countries and territories. Focused on its purpose statement, “Moving our world forward by delivering what matters,” the company’s approximately 500,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First. People Led. Innovation Driven. UPS is committed to reducing its impact on the environment and supporting the communities we serve around the world. UPS also takes an unwavering stance in support of diversity, equity and inclusion. More information can be found at https://www.ups.com/ca/en/Home.page, about.ups.com and https://investors.ups.com/.
Media inquiries: mediarelations@UPS.com
[i] Angus Reid Group. 2022. Canadian Consumer Weekend Delivery Service Expectations.