What’s new: UPS has introduced a fresher, more modern UPS.com experience designed with the customer in mind.
Why it matters: UPS has one of the most widely used websites in the world with millions of global visitors per day. It’s a hub for digital commerce and an essential tool for businesses of all sizes. And providing the best digital experience through our global smart logistics network is key to our customer-first strategy.
When we asked customers what the ideal UPS digital experience should look like, they gave us two words – simple and useful.
What’s changed: Cleaner design and intuitive navigation make it easier than ever for customers to ship and track packages, get a quote, and schedule a pickup, along with several other enhancements. (Login credentials and profile preferences remain the same.)
For more, see what Chief Marketing Officer Kevin Warren has to say about the new UPS.com.