How one UPS driver mastered Arizona’s desert summers

Turning up the prep to turn down the heat
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Meet Manny Flores, a 30-year UPS Circle of Honour driver and a proud member of his building’s safety committee. For two decades, he has been a trusted voice in promoting safety and stressing the importance of self-care to his co-workers.

‘I want to help drivers understand that you don’t mess with this heat‘, said Manny. ‘You have to stay hydrated and take care of yourself.’

Extreme Heat? Manny can beat it with these safety tips.

With over 3,000 days of working in the summer  weather of Mesa, Arizona, Manny uses his extensive experience to mentor others on how to stay safe.

‘Being prepared for the elements here in Arizona is a 24/7 commitment’, Manny said. ‘Just like any athlete, we must prepare. If you are not preparing, it is going to catch up with you very quickly.’

Good looking out

With kids of his own, Manny feels a paternal responsibility toward the younger drivers he works with, sharing advice on everything from the dangers of energy drinks to taking it easy on days off.

‘I watch out for them’, Manny said. ‘I tell them energy drinks contribute to heat-related injuries. Start preparing for the job the day before and stay hydrated all week. Eat the right food and take your breaks’, he adds.

Crafted over time

With years of experience under his belt at UPS, Manny remains committed to his job and continues to prepare diligently every day.

‘The little things add up’, he shares. ‘It is the little things that matter.’ This is why UPS dedicated over 8 million hours to employee safety training in 2024 alone. Educating all employees, even management and supervisors, is critical to preventing injuries.

What is the best way to beat heat stress and stay cool as a delivery driver?

Hydration. And according to the experts who helped develop UPS' health and safety programme, Recharge, nothing beats water. Not only does it keep you hydrated, but it helps your body maintain a normal temperature. While caffeinated drinks, such as energy drinks, can give you an immediate boost, water benefits your mood, energy levels and cognition throughout the day.

As part of UPS' Recharge programme, we regularly share follow-up training and reminders with employees about the importance of:

  • Proper rest and taking care of yourself before, during and after work
  • Eating healthy foods and hydrating throughout the day
  • Taking additional breaks whenever needed
  • Recognising the signs and symptoms of heat illness

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