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OUR PEOPLE

Delivering for our people

At UPS, our purpose informs our strategy and shapes our culture. Our culture is built on our values, Partnership and Leadership Model, differentiating us as we deliver for our stakeholders.

"UPS's strength lies in the unique backgrounds and perspectives of our people, reflecting the wide range of communities and customers we serve worldwide. Our team drives our innovation and fuels our growth.”

Darrell Ford, EVP, Chief Human Resources Officer
Nikki Clifton, President, Social Impact and The UPS Foundation

Employee Engagement & Wellbeing

Regardless of role, geography, culture, generation or background, UPS is an opportunity of a lifetime for all of our employees. On our journey to be an employer of choice, we remain laser-focused on an employee experience that attracts the best talent, drives innovation and delivers the best service.

  • 15K

    Business Resource Group
    members across
    the globe

  • 145K+

    hours volunteered by
    UPS employees and their
    friends and family

  • 8M+

    hours of safety training
    completed and $500M+
    invested in safety
    training programs

  • 1,500+

    times the UPS emergency
    child care program was
    used by families in
    2024 across 7 facilities
    in 6 states

Talent Development

UPS’s talent strategy is rooted in attracting and retaining top talent to drive innovation and provide superior service for our customers.

  • 600+

    UPSers received training
    and support through a
    Business Resource Group
    mentorship program

  • 230+

    UPS employees enrolled in the
    McKinsey Connected
    Leaders Academy

  • 86%

    promote from within rate.
    Our strong promote-from-
    within culture is proof
    that success is within
    reach for everyone

  • $742M

    Tuition assistance since
    1997 – helping nearly
    307,000 employees pay for
    their college education