Local ➡️ global: Isabel Moreno and Eduardo Sanchez founded Redcast Heritage Co. in 2018 to honor their passion for Japanese denim. After starting their business from an apartment in Madrid, they set their sights on reaching customers across Europe and the U.S. But without a reliable shipping provider, they struggled to expand.
“At first, we were lost,” Isabel said. “When you decide to go global, you need a partner with customs experience and trustworthy global coverage.”
Premium brand 🤝 premium shipping: But Redcast Heritage Co. needed more than worldwide reach. Known for selling brands that use the best materials and artisan techniques, they wanted a logistics partner who could meet their standards – and their customers’ expectations.
“We spent a lot of time traveling Japan to find high-quality items for our online store,” Isabel said. “We dreamed of selling them worldwide and wanted a premium e-commerce experience that matched our products – offering exceptional customer service and fast, reliable delivery.”
And UPS was the perfect fit. Since partnering with us, Redcast Heritage Co. has doubled its business in the U.S. and now sells to customers in over 70 countries.
How do they do it? Redcast Heritage Co. uses UPS Paperless Invoice to simplify exporting. This service allows customers to submit trade and customs documentation electronically, reducing manual processing and customs holds. The retailer also uses UPS Express Saver to ensure deliveries in just 24-48 hours.