When the fine glassware company Josephinenhütte transitioned from a B2B model to directly engaging with consumers all around the world, they faced a unique challenge. Their delicate, premium wine glasses and decanters needed an exceptional shipping provider – and a team that could meet swift deliveries with gentle care. Enter UPS, ensuring that every glass reaches its destination on time and sparkling.
How it started: With most sales occurring online, it was important for the glassware maker to improve its e-commerce experience.
How it’s going: After Josephinenhütte consolidated their shipments with us, we worked closely with the business to reimagine their logistics. Together, we boosted efficiency and reduced costs. Our expertise also helped them navigate the complexities of international shipping, and Josephinenhütte expanded beyond Europe in only two years. The result? A staggering 287% increase in shipping volume in just a few months, now reaching over 40 countries.
“With UPS's support, we’ve been able to offer our clients a premium shipping experience serving major markets in the EU, the U.S., Asia and many other global markets,” said Oleg Mukhanov, vice president of sales at Josephinenhütte.
Premium goods, premium solutions: The team at Josephinenhütte really liked our other UPS services too, like UPS Quantum View allowing for real-time monitoring of shipments to ensure every step in the journey is traceable. UPS Paperless was also a huge help, allowing customers to submit trade and customs documentation electronically.