我們的文化

At UPS, our purpose informs our strategy and shapes our culture. Our culture is built on our values, Partnership and Leadership Model, differentiating us as we deliver for our stakeholders.

Here’s how it all works together:

A group of u-p-s-ers in a sorting facility, smiling as the break a huddle.
我們的動力:我們的價值觀

In carrying out our purpose, we’re driven by an unwavering commitment to our values: trust, responsibility, excellence and integrity.

  • 信任: 我們是一群有決心,齊心協力之人。我們彼此協作,並與我們的客戶和我們的社區合作,共同取得成功和意義深遠的成果。
  • Responsibility: 我們堅持不懈地展望未來。我們是可靠的問題解決者,樂於接納新想法,並承擔明智的風險來釋放價值,創造更美好的明天。
  • 卓越: 我們為客戶、員工和社區提供無與倫比的服務。我們所做的一切都力求超越預期。
  • 誠實正直: 我們每天都在以各種誠信且透明地方式踐行我們的承諾。我們致力做正確的事情,哪怕過程很曲折。
Two u-p-s-ers high-five in and unloading area.
How We Show Up: Our Partnership

Rooted in principles that Jim Casey championed, we bring our values to life through our Partnership.

Our Partnership Pledge
As UPS Partners, we trust each other, celebrate our victories, overcome our challenges and fulfill a responsibility to make each other better. We are united by our purpose to deliver what matters for the millions of people we serve. We are relentless in our pursuit of excellence, and we go above and beyond with integrity because determined people working together can do anything.

Two u-p-s-ers review a document together in an office setting
How We Lead: Our Leadership Model

As we live our purpose, values and Partnership, the UPS Leadership Model reminds us to strategize with our heads, inspire with our hearts and deliver with our hands.

  • Head: Future Focused, Innovative, Complex Problem Solver
  • Heart: Inclusive, Perceptive, Collaborator
  • Hands: Accountable, Agile, Talent Builder
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