UPS leads industry in the U.S. Christmas season on-time performance
UPS had another banner peak season, leading the entire industry in on-time performance in the U.S. for the fifth straight year. According to ShipMatrix, UPS sported a 97.5% on-time delivery rate, measured Nov. 25 through Dec. 24. FedEx finished at 95.2% and the USPS ended at 94.3%.
'I am so proud of all our UPSers from around the world', said Nando Cesarone, UPS Executive Vice President and President U.S. 'We were able to shine once again this Christmas season in just about every measurable way, delivering what matters for our customers and each other.'
Check out a brief thank you video that shows how UPS takes care of our people so our people can take care of you – our customer.