Carol Tomé

Chief Executive Officer

As Chief Executive Officer of UPS since 2020, and a member of the Board since 2003, Carol Tomé leads the world’s premier parcel delivery and global supply chain management solutions company, and its team of approximately 490,000 UPSers. She is the architect of UPS’s Customer First, People Led, Innovation Driven strategy and is positioning UPS to be the premium small package provider and logistics partner for customers in more than 200 customers and territories.

With an eye for creating a better and bolder UPS, Carol has strengthened the business’ network capabilities and supply chain infrastructure to meet the needs of its customers, focusing its parcel delivery activity in more profitable sectors and investing in its digital technologies. Over the last five years, Carol has transformed B2B segment profitability, while improving delivery volumes and efficiency with automated solutions. She has also positioned UPS to capture share of the fast-growing healthcare logistics sector.

Before joining UPS, Carol served as The Home Depot’s Chief Financial Officer for nearly two decades and previously held various other senior leadership finance roles at the company. She helped the company successfully navigate the financial recession and housing crisis, reinvigorated its consumer business and grew its B2B sector, gaining in-depth knowledge of logistics, corporate finance, risk and compliance. During her tenure as CFO, Home Depot doubled sales to over $108 billion and generated a 450% increase in shareholder value.

Corporate and Charitable Leadership

Carol is a board member of Verizon Communications, Inc., where she serves on the Finance committee. She is a former board member of Grady Memorial Hospital Corporation and former Chair of the Atlanta Committee for Progress, a coalition of Atlanta’s top business leaders, which advises the city’s Mayor in order to promote positive change. She serves as a member of the Buckhead Coalition and The Business Council, an association of CEOs of the world’s leading enterprises. Carol previously served on the Board of Cisco Systems, the Federal Reserve Bank of Atlanta and as a member of the advisory board of certain Fidelity mutual funds. 

Personal and Educational Background

A native of Jackson, Wyoming, Carol holds a bachelor’s degree in communication from the University of Wyoming and a master’s degree in finance from the University of Denver.