- The service is now available in eight leading European markets: Belgium, France, Germany, Italy, the Netherlands, Poland, Spain and the United Kingdom.
- Enhanced service improves time-in-transit for customers with no additional fees or special processing and strengthens B2C offerings for shippers of all sizes across Europe.
BRUSSELS – UPS (NYSE: UPS) today announced a significant expansion of its UPS Standard service, becoming the only carrier to offer delivery to residential addresses in the eight largest markets in Europe without an additional Saturday surcharge. The change gives businesses of all sizes a reliable way to get parcels to their customers on Saturdays, reaching over 130 million households across these leading markets.
‘Through our new Saturday service, we’re giving greater flexibility to businesses, helping them improve their customer experience and grow in today’s market’, said UPS EMEAI President Daniel Carrera. ‘It marks another step in our strategy to make logistics a competitive advantage for our customers by providing them with more options to ship than ever before.’
When asked about their delivery expectations for online purchases, nearly two-thirds of global shoppers anticipated receiving their items within 24 hours.1 In many cases, this service expansion can improve time-in-transit and provides recipients with several additional options to schedule a delivery, including UPS My Choice. It follows a series of investments and new services including Time Window Delivery, Delivery Photo and Follow My Delivery, which provide greater convenience, control and a superior experience for recipients.
Saturday residential delivery makes logistics a competitive advantage for small businesses by attracting consumers who want faster deliveries, including on Saturday. The service will also tap into nearly 40,000 UPS Access Point locations such as neighbourhood corner shops with extended evening and weekend hours, giving customers the flexibility to collect their parcels when it suits their schedule.
For more information, please visit ups.com.
About UPS
UPS (NYSE: UPS) is one of the world’s largest parcel delivery companies, with 2023 revenue of $91.0 billion, and provides a broad range of integrated logistics solutions for customers in more than 200 countries and territories. Focused on its purpose statement, 'Moving our world forward by delivering what matters', the company’s approximately 500,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First. People Led. Innovation Driven. UPS is committed to reducing its impact on the environment and supporting the communities we serve around the world. UPS also takes an unwavering stance in support of diversity, equity and inclusion. More information can be found at ups.com, about.ups.com and investors.ups.com.
Media enquiries: pr@UPS.com
[1] https://www.statista.com/statistics/1279369/delivery-time-expectation-online-shoppers-worldwide/