中国台湾
- UPS introduces UPS My Choice in Asia Pacific, Africa, the Indian Sub-continent, Caribbean and Central and South America, Middle East, and Oceania, marking the largest expansion since the service’s launch
- Expansion offers users enhanced visibility in 96 new countries and territories with the opportunity to control delivery dates and locations where available
- Consumers get more convenience and control, while businesses can adopt a more agile and responsive delivery experience
- UPS My Choice membership exceeds milestone of 52 million worldwide enrollments
UPS® (NYSE: UPS) today announced the global expansion of UPS My Choice® service to 96 additional countries and territories, bringing the total to 112 served. With the entrance into countries and regions in Asia Pacific, Africa, the Indian Subcontinent, Caribbean and Central and South America, Middle East and Oceania, and an expansion in Europe, this package-delivery management service has the ability to help more busy consumers and consignees around the world to track, schedule, and redirect their packages—just in time for the peak holiday shipping season.
In Asia Pacific, UPS My Choice will be introduced in 13 markets1, including Australia, China, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. This expansion, the largest since the service was launched seven years ago, comes as membership in UPS My Choice crosses the 52 million-member mark worldwide. This combination of scale and geography provides shippers a distinct advantage as cross-border shopping increases.
“Cross-border e-commerce is now an integral part of the Taiwanese retail landscape,” said KK Leung, President of North Asia District, UPS Asia Pacific Region. “In 2017, Taiwanese consumers spent an average of US$531 (NTD16,378) on cross-border online shopping—up 5.4 percent from 20162. Meanwhile, UPS’s recent Pulse of the Online Shopper survey indicated a regional trend in Asia that consumers want greater visibility and control over their packages. With our expansion of UPS My Choice, we’re meeting this customer need, providing real-time delivery status to give online shoppers greater peace of mind, while helping e-tailers to lift their customer service capacities.”
Every UPS My Choice user will have access to e-mail and text notifications that a delivery is on its way, a day before delivery alert and a delivery notification. In countries and territories where technology allows delivery change options, users can route packages to another address, opt to hold the delivery or reschedule for delivery on another day.
The expansion, which takes UPS My Choice service far beyond the original 16-country-and-territory footprint, comes in two phases: The first brought the service to 48 additional locations worldwide over the summer. Phase two, which includes another 48 countries and territories, begins this month.
This service expansion is reflective of the impact e-commerce is having on global and intra-Asia trade. According to the 2018 global UPS Pulse of the Online Shopper™ study, consumers in Asia are increasingly shopping beyond their own borders to buy from overseas retailers, with 55 percent of respondents indicating that they had made one or more international e-commerce purchases within the three months prior to the survey. Among those, 77 percent were purchased from retailers based in Asia.
“While UPS has offered package tracking for more than a quarter of a century, we know that consumers today expect even more flexibility, control and convenience,” said Ross McCullough, President, UPS Asia Pacific Region. “The expansion of UPS My Choice into Asia, and other regions of the world, will equip both shippers and consumers with the tools they need to keep businesses and personal schedules running more smoothly, leading to a happier and easier transaction for everyone involved. With a new member signing up for UPS My Choice every four seconds, it’s easy to see that the benefits are valuable to online shoppers.”
1. Australia, China, Indonesia, Japan, South Korea, Macau, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam
2. https://mic.iii.org.tw/IndustryObservations_PressRelease02.aspx?sqno=490
关于 UPS
UPS (纽交所: UPS) 是全球最大的包裹递送公司之一，2019 年营收为 740 亿美元，为 220 多个国家和地区的客户提供广泛的综合物流方案。公司有超过 500,000 名员工接受了一项说起来简单而且能够完全执行的策略：客户至上。以人为本。致力创新。UPS 致力于成为环境的管理者，并为我们在全球服务的社区做出积极贡献。UPS 同时以坚定不移之姿，支持多元化、公平性和包容性。UPS 公司的网址为 www.ups.com，更多信息请访问 www.pressroom.ups.com 和 www.investors.ups.com。