At UPS, our purpose informs our strategy and shapes our culture. Our culture is built on our values, Partnership and Leadership Model, differentiating us as we deliver for our stakeholders.
‘UPS' strength lies in the unique backgrounds and perspectives of our people, reflecting the wide range of communities and customers we serve worldwide. Our team drives our innovation and fuels our growth.’
Darrell Ford, EVP, Chief Human Resources Officer
Employee Engagement and Wellbeing
Regardless of role, geography, culture, generation or background, UPS is an opportunity of a lifetime for all our employees. On our journey to be an employer of choice, we remain laser-focused on an employee experience that attracts the best talent, drives innovation and delivers the best service.
15K
Business Resource Group members across the globe
More than 145K
hours volunteered by UPS employees and their friends and family
More than 8M
hours of safety training completed and over $500M invested in safety training programmes
More than 1,500
times the UPS emergency child care programme was used by families in 2024 across 7 facilities in 6 states
Talent Development
UPS’ talent strategy is rooted in attracting and retaining top talent to drive innovation and provide superior service for our customers.
More than 600
UPSers received training and support through a Business Resource Group mentorship programme
More than 230
UPS employees enrolled in the McKinsey Connected Leaders Academy
86%
promote from within rate. Our strong promote-from- within culture is proof that success is within reach for everyone
$742M
Tuition assistance since 1997 – helping nearly 307,000 employees pay for their university education
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