Top takeaways from UPS’ latest Sustainability and Social Impact Report

Reinforcing our commitment to our customers, our people, our communities and our planet
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At UPS, our commitment to communities extends beyond our employees to our customers and the places where we live and work around the globe. Our community investments allow us to do good while delivering goods. Check out our 2023 Sustainability and Social Impact Report.

‘At UPS, we don’t just deliver parcels - we deliver opportunities. We are driving innovation, advancing sustainability and investing in our workforce because we know that our organisation can be a catalyst for positive change. I am proud of the progress we have made toward our goals ... together, there is no limit to what we can accomplish’, said Carol B. Tomé, Chief Executive Officer.

Here is a peek at how we have made our mark in the last year:

1. 🤝 Delivering for our community: We are helping to build resilient, just and safe communities – in more ways than one. Employees around the world work together to support disaster relief efforts, encourage volunteerism, reduce our environmental impact and give back to underserved communities.

And did you know? In 2023 alone, over 232 million lives have been positively impacted as part of our mission to improve 1 billion lives by 2040. Thanks to our incredible employees who have recorded 26 million volunteer hours since 2020!

2. 👫 Delivering for our people: We encourage people to bring their authentic selves to work, regardless of role or geography.    Our company remains laser-focused on an employee experience that attracts the best talent, drives innovation and delivers the best service … because we know that when our employees thrive, communities thrive!

Check it out: We are proud to share that today, 39% of our U.S. full-time management is ethnically diverse – tracking well toward our goal of having 40% ethnically diverse company management in the U.S. by 2025.

3. 🌎 Delivering a path forward: We have set a clear road map to reach carbon neutrality by 2050 … and we are well on the way thanks to our innovation-driven investments into alternative fuels, renewable electricity and climate-conscious facilities.

We are on a mission: To date, 28.8% of our ground operations use alternative fuels. And we have planted 34.2 million trees with a focus on greening urban communities – steadily tracking toward our goal of 50 million trees planted by 2030. Now, that is the power of UPS!

Dive deeper: The 2023 Global Reporting Initiative details how we work together to build safer, stronger and more resilient communities.

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