Our Values


Our values

At UPS, we find purpose in moving our world forward by delivering what matters. In all we do, we’re driven by an unwavering commitment to our values. They guide how we proudly provide best-in-class service to millions of customers, how we take care of our people, and how we bring hope and help to communities around the world.


We offer unmatched expertise that separates us from our competition. We are always working to be better as individuals and as business partners. Our aim: to exceed expectations in all we do.

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Inclusion & Belonging

We know the rich diversity of our employees – and the communities where they live and work – makes us stronger. We foster an inclusive culture where equity, authenticity and belonging are the norm.

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We focus relentlessly on the future. We are trusted problem solvers who embrace new ideas and take smart risks to accelerate our customers’ success and give our people the best possible experience.

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We deliver what we promise with honesty and transparency – every day, in every way. We commit to doing what’s right, even when it’s hard.

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Safety & Wellness

We take care of ourselves and each other, physically and mentally. We invest in our people and give them the tools and training they need to do their jobs safely.

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We put our customers first, delivering best-in-class service for businesses of every size, across countless industries and geographies. Our commitment to our customers fuels their success and strengthens the global economy.

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We deliver good in the world. We implement solutions that reduce our impact on the environment, and we engage with communities to build a healthier and more equitable tomorrow.

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We are determined people, working together. Collaborating with each other, our customers and our communities leads to shared success and meaningful results.

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