Chief Corporate Affairs Officer
Laura Lane is Chief Corporate Affairs Officer. In this role she oversees Public Policy and Government Affairs, Public Relations, Employee Communications, Sustainability, Community Relations and The UPS Foundation and is a member of UPS’s Executive Leadership Team reporting to CEO Carol Tomé.
Laura began her UPS career as president, Global Public Affairs in 2011 and was responsible for worldwide government affairs activities for UPS in over 220 countries and territories. She managed a global team of over 80 government affairs and strategic communications professionals. In this role, she strengthened UPS growth and competitiveness, including successfully advocating for comprehensive tax and pension reform; enhancing network efficiencies through infrastructure investments; securing alternative fuel credits in support of sustainability; working to modernize trade agreements and customs processes; leveling the playing field with postal networks; facilitating UPS Flight Forward certification; and advocating for laws that promote equity and justice in the workplace.
Prior to joining UPS, Laura served in both the public and private sectors. She was managing director and head of International Government Affairs at Citigroup and vice president for Global Public Policy with Time Warner.
In her government career, Laura served as a trade negotiator in the Office of the U.S. Trade Representative in the negotiation of China’s entry to the World Trade Organization (WTO), the WTO Financial Services Agreement and the WTO Basic Telecommunications Agreement. She also served as a diplomat in the U.S. Foreign Service from 1990-1997, including serving as consular/economic officer in Bogota, Colombia and then at the American Embassy in Kigali, Rwanda. In Rwanda, she led evacuation efforts during the outbreak of civil war and returned as political advisor to U.S. forces providing humanitarian relief in the post-conflict environment. In a recent TED Talk, Laura describes that first-hand account and the importance of advocating for positive change.
Laura currently serves as a member of the Board of United Nations High Commissioner for Refugees USA (UNHCR-USA) and the CDC Foundation, in addition to several other U.S. business associations and non-profits including the U.S. Chamber of Commerce, The Woodruff Arts Center and the German-American Business Council. Other noteworthy roles include serving as co-chair of the President’s Advisory Council on Doing Business in Africa and as a U.S. government appointed delegate for the Asia-Pacific Economic Cooperation Business Advisory Council.
Laura graduated summa cum laude from Loyola University with a Bachelor’s degree in political science and history. As a Truman Scholar, she also graduated summa cum laude from Georgetown University with a Master of Science degree in foreign service in international economics and business diplomacy.
UPS is focused on moving our world forward by delivering what matters. As essential workers, we are committed to keeping our employees safe, while delivering world-class service and value to our customers and shareholders. We will lead through our policy advocacy and community engagement to drive sustainable solutions that advance economic opportunity, equity, and justice for all.
- LAURA LANE