Customer First

Indigenous-owned beauty brand is a dream come true

26-06-2023
Cheekbone Beauty wanted a shipping partner that would grow with it
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Cheekbone Beauty is an indigenous-owned cosmetic brand that started as a dream … literally. With a little passion and ingenuity, founder and CEO Jenn Harper developed that dream into a great business idea.

Watch how Jenn went from working in a corner of her basement to running a successful brand … and how her partnership with UPS helped Cheekbone Beauty keep pace with growing demand:

 

“We've been made sometimes to feel small by many partners, but we never feel that way with UPS,” said Jenn. “It's always important that people that work with us grow with us.”

“We believe when you can see yourself in something, that's when you believe you can be that.” - Jenn Harper, founder and CEO of Cheekbone Beauty.

Pro tips for small businesses: A smooth shipping process is essential to a better customer experience.

  • Merchandise moves across borders faster with accurate documents; paperless systems make the process even faster.
  • Small business customers love the visibility into their shipments provided by automated notifications, which saves small business owners’ time.
  • Sometimes your customers need to return the product; so, make returns easy for them.
  • Get the right partner to help you out … hint, hint it’s UPS.

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