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OUR PEOPLE

Delivering for our people

As a People Led organization, we foster a culture where equity, transparency, authenticity and a sense of belonging are the norm.

The story of inclusion and belonging at UPS is best understood through the lens of our people. See how our workforce mirrored the communities we serve in 2023.

  • 39%

    of full-time management
    in the U.S. is ethnically diverse

  • 33%

    of C-Suite executives are
    ethnically diverse and 33% are
    women

  • 42%

    of the UPS Board of
    Directors are women

  • 210+

    Business Resource Group
    chapters with 17K+ members
    across 36 countries

“At UPS, we’re committed to hiring diverse talent and creating a space where employees can be their authentic selves. I'm proud of the inclusive culture we've fostered and know that by continuing to do so, we'll achieve our goals to attract top talent, drive innovation and better serve our customers.”

Darrell Ford, EVP, Chief Human Resources Officer and Chief Diversity, Equity & Inclusion Officer
Nikki Clifton, President, Social Impact and The UPS Foundation

‘You Belong at UPS’ is not just our rallying cry – it’s how we create opportunities for employees to be heard and participate in cultivating an inclusive environment.

Employee Engagement

We encourage people to bring their authentic selves to work, regardless of role or geography. On our journey to be an employer of choice, we remain laser-focused on an employee experience that attracts the best talent, drives innovation, delivers the best service and exceeds our financial targets.

  • 17K

    Business Resource Group
    members across the globe,
    up 12% YOY

  • 2.5K

    programs organized by BRGs
    to boost UPS’s community,
    business and talent impact

  • 168K+

    hours volunteered — 46K+
    dedicated to underserved
    Black communities

  • 78%

    likely to recommend UPS
    as an employer from
    BRGs surveyed

Talent Development

We are committed to hiring diverse talent and ensuring their success. We support our diverse talent goals through global mentorship and training programs that improve talent pipelines and unlock the full potential of our people.

  • 350+

    UPSers from 30+ global BRG
    chapters received training
    and support through BRG
    mentorship program

  • 280+

    diverse UPsers enrolled
    in McKinsey Connected
    Leaders Academy

  • Launched the Latina Executive
    Accelerator Program to grow talent
    and support career progression
    for Latina UPS employees

Awards & Recognition

In 2023, UPS was recognized as a great employer by:

  • Newsweek’s Greatest
    Workplaces for Women

  • Black Enterprise’s
    Best Companies for Diversity

  • Employer Branding Institute's
    2023 DEI Employer®️
    Award     (China)

  • LogisticsUK’s “Diversity
    and Inclusion Champion
    of the Year”