UPS expands medical drone service to University of California San Diego Health

Read press release Read press release Read press release

Atlanta, GA

  • Drone program launches February 2020 in partnership with Matternet and builds on UPS Healthcare & Life Sciences strategy to support U.S. hospital transport services with innovative logistics capabilities
  • UPS scaling program to help care providers enhance patient experience and outcomes
  • UCSD tests with the FAA will add further knowledge concerning drone applications under DOT UAS Integration Pilot Program

UPS (NYSE:UPS) today announced the expansion of its industry-leading UPS Flight Forward™ drone delivery program to the University of California San Diego Health system. UPS Flight Forward™, in partnership with Matternet, will launch the health campus delivery program to transport various medical products between health centers and labs by unmanned aerial vehicles. The new service will begin in February 2020.

The project calls for medical professionals at Jacobs Medical Center, located on the east health campus of UC San Diego in La Jolla, to load medical parcels, such as blood samples or documents, into a secure drone container used for the flight.

The drones will follow predetermined flight paths, initially between Jacobs Medical Center and special landing sites at Moores Cancer Center, located less than a mile away and within visual line of sight under the FAA’s Part 107 rules and then subsequently at the Center for Advanced Laboratory Medicine (CALM), which is near the Jacobs Medical Center. The flights will take only minutes to complete and will be monitored by remote operators.

In May 2018, the FAA designated the City of San Diego as one of nine lead participants in the regulators’ Integration Pilot Program (IPP). One of the city’s proposed missions was to test the use of drones in transporting lab specimens and pharmaceuticals throughout its health system.

In September 2019, UPS Flight Forward, the company’s drone airline subsidiary, received the Federal Aviation Administration’s (FAA) Part 135 Standard certification with authorization for the use of unmanned aircraft systems to operate a drone delivery program at WakeMed Hospital in Raleigh, N.C.

Enhancing the UPS Smart Global Logistics Network to support hospitals and other healthcare organizations remains a key element of the company’s transformation strategy. Healthcare and life science logistics is a priority segment for UPS, and the company continues to build new relationships and deploy technologies to deliver better patient care with streamlined logistics and supply chain.

About UPS

UPS (NYSE: UPS), one of the world’s largest package delivery companies with 2019 revenue of $74 billion, provides a broad range of integrated logistics solutions for customers in more than 220 countries and territories. The company’s more than 500,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First. People Led. Innovation Driven. UPS is committed to being a steward of the environment and positively contributing to the communities we serve around the world. UPS also takes a strong and unwavering stance in support of diversity, equity and inclusion. The company can be found on the Internet at, with more information at and