UPS eFulfillment Programme Launches To Help Sellers In Vietnam Easily Manage Multiple Marketplaces

VN
Ho Chi Minh City

• Programme includes technology platform and physical fulfillment services
• Small- and medium-sized businesses can quickly and easily manage sales across multiple marketplaces and customize delivery times
• Using a single login, sellers can manage sales on 21 marketplaces and web stores, including eBay, Etsy and Amazon Prime
• Solution handles storage, order processing, packaging and shipping
• Risk-free 60-day trial

Smart businesses know marketplaces are the heart of e-commerce, but they can be cumbersome: Sellers must juggle multiple logins, the labor and logistics of packing, shipping and tracking sales and managing inventory. Then comes updating all the marketplace listings, which can take hours.

Enter the rollout of UPS (NYSE: UPS) eFulfillment offering small- and medium-sized businesses worldwide streamlined fulfillment and shipping services to consumers in the U.S. and Canada. The solution supports purchases and orders from 21 different marketplaces and web stores, including eBay, Wal-Mart, Etsy and Amazon, including Prime. The new platform augments UPS’s suite of custom e-commerce solutions designed to support small and medium-sized businesses. Across markets in Asia including Vietnam, UPS has already partnered with businesses looking to broaden their presence across markets.

Russell Reed, Managing Director of UPS Thailand and Vietnam shared, “The U.S. is Vietnam’s top export destination¹, and with 96%² of consumers in the U.S. making online purchases from marketplaces, we want to help small and medium enterprises (SMEs) in Vietnam scale up and expand their reach. However, just 12% of SMEs here sell on e-commerce platforms, with many citing barriers such as a lack of skill and confidence to navigate online selling³.

“That’s why UPS has launched eFulfillment for Vietnamese SMEs to streamline the process of listing, storing, packing, shipping and tracking their products across multiple marketplaces; in doing so, they can focus on growing their business and capturing a larger piece of the e-commerce pie,” he added.

UPS eFulfillment can be used by merchants in Vietnam and around the world who want to list on U.S. marketplaces and sell to customers in the U.S. and in Canada. Their inventory for sale needs to be stored in warehouses located in the U.S.

Signing up is as easy as enrolling via a quick onboarding process and listing products. UPS, which is currently offering a risk free 60-day trial, handles storing the merchandise, packaging products once a sale is made and shipping from warehouses strategically located in Shepherdsville, Kentucky and Bloomington, California.

Inventory stored in other locations, such as an existing warehouse, can be added to the platform to ensure dynamic updates as sales occur allowing for fulfillment efficiencies. Merchants select when the package needs to be delivered.

UPS began piloting the program in 2017 as a way to provide cutting-edge fulfillment and logistics options with access to multiple marketplaces. Pilot participant Tidal New York saw sales of its New York City-made flip flops more than triple during the pilot.

“To be able to sell across multiple stores and marketplaces is insanely attractive,” said Tidal New York Co-founder Tim Gibb. “The ability to focus on growth instead of managing our infrastructure allows us to pursue business that we wouldn’t otherwise have had the bandwidth to go after.”

According to the UPS Pulse of the Online Shopper study, online consumers want upfront visibility along their entire path to purchase, including product details, prices, fees, shipping costs and delivery times.

UPS’s eFulfillment service offers merchants the flexibility and speed needed to meet customer needs at a good value. The pricing is bundled, giving sellers a clear picture of fulfillment costs. Tracking and billing are integrated, helping reduce the time and effort it takes a business owner to keep up with the status and cost of shipments. Finally, sellers can quickly and dynamically update listings on multiple sites.

For more information, visit UPS.com/efulfillment

UPS eFulfillment can be integrated with:

1. General Department of Vietnam Customs

2. 2019 UPS Pulse of the Online Shopper

3. Vietnam E-Business Index 2019

About UPS

UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, USA, UPS serves more than 220 countries and territories worldwide. UPS was awarded Forbes Most Valuable Brand in Transportation and top rankings on the JUST 100 list for social responsibility, the Dow Jones Sustainability World Index, and the Harris Poll Reputation Quotient, among other prestigious rankings and awards. The company can be found on the web at ups.com or pressroom.ups.com and its corporate blog can be found at longitudes.ups.com. The company’s sustainability eNewsletter, UPS Horizons, can be found at ups.com/sustainabilitynewsletter. To get UPS news direct, follow @UPS_Asia on Twitter.