From the Philippines to Ireland, we deliver for Christmas.
This story celebrates People Powering Peak – UPSers driving extraordinary achievements that make a successful Peak possible.
UPSers around the world come together every day to deliver what matters for our customers. During the Christmas holidays, our spirit of partnership and teamwork shines even brighter – crossing borders, connecting communities and making sure gifts get to you on time.
Our peak season performance reflects the same reliability and dedication we deliver all year. See what UPSers had to say about some of their colleagues who make the Christmas magic happen – the People Powering Peak:
Brazil
‘The Preferred Customer Associate team in Brazil helps ensure parcels leave the country with the appropriate documentation. Shipments cross borders seamlessly thanks to their professionalism and diligence.’
Canada
‘Sales Representative Heidi embodies the true meaning of teamwork. She is dependable, knowledgeable and consistently goes above and beyond to ensure our customers receive the highest level of service.’
Ireland
‘Kerrie, Alan, Jefferson, Alice and Maureen have done absolutely phenomenal work developing as a team, onboarding new customers and improving operational processes with both efficiency and safety in mind.’
Philippines
‘April Ann joined the team as a finance officer, and I have observed a remarkable transformation in our processes. She introduced simplified procedures that significantly improved efficiency.’
Poland
‘Industrial Engineering Supervisor Tomasz did an outstanding job planning new operations to support export volume growth in Poland. This initiative required a redesign of the ground feeder network and delivered significant productivity improvements.’
Spain
‘Feeder Dispatch Specialist Rafael’s flexibility, reliability and foresight stand out as essential qualities that consistently drive service excellence. His dedication exemplifies the standards we strive for across our operations.’
Switzerland
‘When it comes to Peak, Operations Managers Marcel and Yves set the benchmark for excellence. This is what true People Powering Peak looks like: proactive, collaborative and relentlessly focused on customer experience.’
United Arab Emirates
‘During peak season and throughout the year, Area Sales Manager Afaq’s dedication is nothing short of inspiring. He is a true leader, coach and mentor.”
United States
‘Operations Management Specialist Darlene has been a UPSer for 38 years and inspires me every day. She is full of energy and does whatever it takes to ensure customers get their parcels on time – she makes it personal. I always look forward to working with her because I know I can count on her.’
Read more about UPSers – the People Powering Peak – here.