UPS is the first major logistics provider to broadly roll out RFID sensing technology – here is what it means for shippers

Check out seven ways we are delivering unprecedented visibility and reliability to U.S. customers of all sizes
Warehouse Workers Discuss Logistics with Tablet Device Warehouse Workers Discuss Logistics with Tablet Device Warehouse Workers Discuss Logistics with Tablet Device

What is RFID, again? That is radio frequency identification – and it powers unprecedented visibility and transparency in our U.S. network.

While scanning technology has been the industry standard since the 90s, we are leading the next evolution with RFID sensing.

“We are lighting up customers’ supply chains in real time with RFID, enabling precise tracking, faster insights, a smarter network and smarter parcels”, said EVP & Chief Commercial and Strategy Officer Matt Guffey. “This is the most significant visibility advancement in the past decade at UPS and in our industry.”

Today, RFID sensing technology is in all of our parcel delivery vehicles in the U.S., in our delivery facilities across the country and on every parcel shipped through over 5,500 The UPS Store locations, including return shipments.

Here are seven ways we are giving you unprecedented parcel visibility and reliability, powered by RFID:

Near-real-time collection confirmation. Know when your shipment is in our network - almost immediately. No other carrier can offer this assurance.
Unmatched visibility and transparency. See where your parcels are as they move through our network. With UPS, moving fast never means losing sight.
More reliability and confidence. Our best-ever parcel precision. Automatic sensing reduces errors, helping shipments arrive when expected.
Faster resolution - and fewer disruptions. Earlier insight means we can intervene sooner, often before an issue is even on your radar.
Fewer 'Where is my parcel' calls. More accurate tracking reduces customer enquiries and creates a smoother customer experience.
Stronger chain of custody. Greater accountability for regulated, time-sensitive and high-valure shipments equals more peace of mind.
A future-ready logistics experience. Stay ahead even as supply chains grow more complex, thanks to RFID's foundation for smarter analytics and better predictability.


The bottom line: When UPS helps you see everything, you can do anything.

Watch RFID in action:

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